Terms & Conditions

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Château des Charmes’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Château des Charmes’ web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Château des Charmes at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Château des Charmes’ web site are provided “as is”. Château des Charmes makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Château des Charmes does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Château des Charmes or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Château des Charmes’ Internet site, even if Château des Charmes or a Château des Charmes authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Château des Charmes’ web site could include technical, typographical, or photographic errors. Château des Charmes does not warrant that any of the materials on its web site are accurate, complete, or current. Château des Charmes may make changes to the materials contained on its web site at any time without notice. Château des Charmes does not, however, make any commitment to update the materials.

Links

Château des Charmes has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Château des Charmes of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

Château des Charmes may revise these terms of use for its web site at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Château des Charmes’ web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions. General Terms and Conditions are applicable to Use of a Web Site.

An update regarding operations at Château des Charmes:

For the continued health and safety of our staff and guests, and in adherence with mandates from our provincial and federal governments, the Château des Charmes tasting bar is currently closed and all tours and events have been suspended for the months of March, April and May. We will provide updates regarding reopening as soon as they become available. 

Our boutique is still open but the operating hours have been adjusted as follows:
Monday - Friday: 11 am - 4 pm, Saturday & Sunday: Closed

Guests are encouraged to order from our website and enjoy complimentary shipping on purchases of 6 or more bottles (valued at $14.95+) – no coupon code required.

For orders within Niagara, a Château des Charmes team member will provide contactless delivery to your doorstep. For orders in the 416, 905, and most areas of the 519, our courier service, ALM Crown will provide contactless delivery to your doorstep. For orders in other areas of Ontario, Canada Post will leave a delivery notice on your door and you will be asked to pick up from your local depot. 

Kindly note, due to the influx of online orders, that delivery times may be longer than normal.

Stay safe and healthy.

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